Life Pal Limited is the authorized reseller of SGO products. The license key you purhase from us will be subjuct to the SGO EULA. It's the same as that you purchase from SGO online store. You can also contact SGO for more details.

Yes. Life Pal Limited is an authorized reseller for SGO products.

Typically you will receive your license key (activation code) from us in 24 hours and no more than 48 hours after your order is confirmed.

Please refer to the EULA at SGO website.

If the license key has been activated, we're sorry that no refund will be permitted. Please download the trial version from SGO website to see if it meets your requirements before you place your order from us.

We don't actually charge you automatically. Annually is the most cost effective option for the one-year usage of the product. We will send an email to you one month before the license expires to confirm with you if you're going to extend your license key for one more year. If you choose not to extent it, it will expire when it reaches the last day of one year since your key is activated.

You will manage the license key at your SGO account after it's activated. The activation policy and terms of use is subject to SGO EULA.

SGO will be responsible for the technical support. You can also reach out to us if you run into any problem using the software.